Sector: Water Treatment
Size: Medium
Client Description:
An established and industry leading Company who provide plant, equipment, maintenance and support for water treatment facilities.
Problems Faced by Client – Why did they need our help?
The client contacted us through our website as they had worked on a number of Tenders previously but lacked time to complete arduous quality sections on top of complex pricing schedules. They were looking for help on a current tender where they were the incumbent. It was a must-win for them.
The tender documents were within spreadsheets and gave little guidance on expectations for quality other than a bullet list of requirements and expectations for delivery.
Whilst the Client team felt comfortable in their ability and experience delivering those requirements, transforming that into a Tender response was not something they felt appropriately resourced to do.
Services Provided – Meeting their needs
Following a Bid Kick Off meeting we established a plan of content and requirements to work against. We were sent previous submissions and held information gathering sessions with key Team members. Whilst the client team worked on the Pricing we went away and wrote up the quality content. We attended Bid Review Meetings once a week over the 6-week bid period.
On presenting the quality submission document to the client for review, their feedback was on the first draft, ‘It is looking really good, straight to the point – who we are- what we do- and how we support the client’.
Outcome of our Work – Improved Win Rate, Gained Accreditation etc
Following presentation and negotiation the client is in the final stages of agreeing the contract which was worth near to £15m over the lifetime of the contract. We received great feedback from both our client and the buyer, who had no queries or clarifications to raise against the quality response.
We are now working with this client to help amalgamate several dated Business Plans into one succinct Business Plan targeted at securing significant investment for expansion.
